Returns

All consumers may return goods and refunds if they meet the following requirements:

Customer must confirm to our customer service before returning the goods. This is so no mistakes in the process of returning goods.

Any items to be returned are not damaged, except for the return of goods under warranty.

The goods can be done because of the wrong delivery of goods that do not match the details when making a reservation.

Return of goods can be done if damaged on the packaging or damaged on the goods when the receipt of goods.

Returns no later than 30 days after receipt of the goods.
Return of goods due to cancellation of order will be charged administrative fee to be adjusted to total shopping.

Returns and refunds are only valid if the shipping of goods is canceled before the goods are shipped, or the goods damage is due to shipping process. Refunds will be valid for 30 business days.

For more details please contact our customer service department or email to order@bitxeon.com or via the return form below


   Full Name:
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   Order Number:
   RMA Number:
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